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Client Testimonials & Reviews

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Robin M.
Upper East Side

I recently enlisted the services of Duet to provide companionship to my mother, who is facing the challenges of aphasia and dementia. I have been very impressed. The Director, along with her entire team at Duet, has demonstrated an extraordinary level of care, thoughtfulness, and professionalism. They not only do a great job taking care of my mom, but they make me feel cared for too. Transitioning my mother to senior living was a significant change, and it necessitated additional support, which Duet provided seamlessly. They’ve shown patience, understanding, and genuine kindness that goes beyond mere duty. The peace of mind that comes from knowing she is in good hands is invaluable. I wholeheartedly recommend Duet to anyone in need of compassionate and dependable companion care. Their exceptional service and dedication to their clients make them a standout choice.


Bernadette R
Upper West Side

We are immensely grateful for our father’s social companion whom we hired through Duet. We live far from our father and are not able to see him as often as we would like. The social companion from Duet has filled the gap. We thought we would have a hard time finding someone who could mesh with our father’s personality, but it is a match made in heaven, thanks to Duet’s screening process. We consider the social companion part of our family. He has prevented social isolation and has helped ward off depression. He has advocated with our father’s residence when an on-site voice was needed. We truly don’t know what we would do without him. And it is a load off our minds that Duet takes care of many of the logistics. Thank you, Duet!

Rachel C.
Upper West Side

I am a care manager for a client currently receiving Home Care services from Duet. I am just writing a brief note to let you know how unbelievably impressed I have been with your Agency’s swift response to constant crises my client has experienced in life as of late. Your employee, Rose, has been absolutely wonderful, demonstrating nothing but kindness and compassion every step of the way. Her dedication and intelligence, as well as her ability to communicate clearly and articulately, has made her a pleasure to work with! You are lucky to have her! I ran a smaller agency than yours up here in Maine for some years and I know how very challenging it is to stay the course with your most difficult clients, I know that my Client would certainly be in that category! I am very grateful that I stumbled upon Duet! I also have to say that without exception, every single employee that has worked with my Client has shown great dedication to their work under every circumstance. It is not common in this field to put together such a big team and have all of them be good communicators, take instruction quickly from afar and stay the course. So just letting you know, you’re running a very good show down there and I am not easy to please!

M. G.
Murray Hill

Duet has been life-changing for my husband and me. Literally. We have been working with Duet for 2 years and the companions who come from Duet to us are extraordinary both as caregivers and as human beings. My husband has been a passionate amateur musician all of his life and the companions from Duet have been chosen because they have a matching sensibility. The companions play musical duets with my husband, sing with him, take walks with him, and are so attuned to him that for as many as four or more hours at a stretch, they give him a timeout from his dementia. They engage with my husband in a way that gives him back a world that makes sense. It would be impossible to overstate how much of a contribution the folks from Duet make to my husband’s quality of life.

Family Members
Upper East Side

Duet has been easy to work with and responsive to the needs of our uncle. We have worked with them for several years from partial days a few times a week to 12 hour shifts daily. Their selection of companions has been thoughtful and based upon his needs and abilities. They have adjusted the selections as his needs have changed over time. In each case the companions have had compatible interests and skills to make daily living easier and more pleasant for our uncle. Duet has been able to adjust the number and/or hours of companions quickly and seamlessly.

The companions have done an excellent job helping keep our uncle safe and comfortable at home as well as when he was in rehab. Their work with him supports increased mobility though their attention to exercise and nutrition. In addition, they have been endlessly patient and well able to deal with anxiety and the need for repetition and a slow pace. They have also worked diligently to engage him in activities through their focus on his interests. They are always willing to find a movie for him and discuss it or to talk about art or other topics of interest.

We continue to use the services of Duet to meet his needs and provide necessary assistance for him at home.

Claire M.

From the moment I contacted Duet, I felt like I found something really rare and special. I was very limited in my resources for helping my mother with dementia, and the Director and his team helped me navigate the system and my options, and always put our needs and best interests first. They have gone above and beyond with finding appropriate care for her, and being a steady support system for me, who is trying to tackle this alone. I can reach out to them at any time, and they are patient, understanding, and genuinely want to help. I can’t recommend them highly enough.

Erica R.
Upper West Side

Duet helped my family through an extremely difficult few months. My mother was diagnosed with a form of dementia that makes it difficult for her to communicate. As the disease progressed, she needed more and more help with things like making doctor appointments, writing checks, and getting to and from unfamiliar places. The first Duet companion we interviewed was amazing. We knew right away that she was the perfect fit. She was my mom’s exclusive companion for many months, and she cared for my mom like she was family. As my mom’s disease progressed, she needed more and more help.  Too much for any one person, so it became a patchwork of various companions to fill in as needed. Every single one of them was wonderful (patient, compassionate, proactive, and in constant communication with me as needed), as was the Duet staff. They were always there when we needed them, even after hours when a sudden additional shift was needed. I don’t know how we would have survived those few months without the amazing staff at Duet!

Suzanne Z.
LCSW, West Village

When my husband was diagnosed with frontal lobe brain damage and had to retire, I was lucky to hear of Duet through professional connections. This unique organization offered us the two part time services we needed: intellectual companionship coupled with practical help and assistance. The quality of people we met was remarkable. I never met anyone less that polite and helpful and many of the people we have worked with have been extraordinary: kind, tactful, ready to do whatever is needed and focused on building a bond with their clients.

Kyra B.
Upper East Side

We have had a wonderful experience with Duet. My parents are choosing to age in place, and the people who care for them are so special and make this not only possible, but positive. We have two people come, each for 4 hours, 2-3 times a week, and they are incredibly kind, engaging, motivating women. My father is physically fragile, my mother’s memory is deteriorating, and they help keep their lives active both mentally and physically. I live across the country and feel so lucky that my parents are getting such care. When there have been emergencies, the agency is on top of calling to let me and my sister know. I feel like coordination can be so hard with different care givers, but Duet makes it feel less so.

Lynne M.

Some years ago, I realized my partner Sam was having memory problems.  We are both sculptors, sharing a large studio.  He could remember how to use all his tools but not what to make with them.  So, I began creating projects for him and even researching images to translate into sculpture.  This went on for some five years when I realized I wasn’t getting much of my own work done.  What to do?  Just about every care agency had no idea how to help him with the projects I was (and still am) giving him.  And they certainly didn’t know a flat from a Phillips screwdriver in order to hand him the right tool. What a relief that Duet exists and that we found each other!  We’ve had several companions over the years, and each has been absolutely perfect as studio companions and thoroughly enjoyable as interested and interesting people.  Now it’s fun for me to think up projects Sam can handle and see them realized at one end of the studio while I do my own work at the other.  In addition, Sam has come up with a new talent. When his current companion makes dinner, Sam takes on the role of enthusiastic sous chef chopping whatever needs chopping.  Over the year Sam’s mental and physical condition has changed slowly.  He now uses a walker, wobbles a bit in speech and gait but thanks to Duet he is still part of the human race, not a silent figure half asleep in an armchair, removed from who he had been all of his life.

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